Howard Stern's Birthday Bash

HOWARD STERN

Howard Stern Birthday Bash: Video stream FAQs

June 23, 2014

Everything you need to know about the free video stream for the Howard Stern Birthday Bash, starting Monday morning.

1. How can I watch the full-length video of Howard Stern’s Birthday Bash?

Anyone can view Howard’s Birthday Bash in its entirety for free on a computer or compatible mobile device at blog.siriusxm.com. No SiriusXM subscription or login information is required to watch this special event.

NOTE: The Birthday Bash video is available for streaming only. It is not available to download for offline viewing.

2. How do I know if my device is supported?

Anyone can access the free SiriusXM video stream on the following devices:

  • Most PC and Mac web browsers (Internet Explorer, Chrome, Firefox, Safari) running Flash 10.2 and higher
  • iOS devices running iOS 6.0 and higher
  • Most Android devices running OS 4.0 and higher

NOTE: Some Android devices above OS 4.0 may have issues handling the video stream. If you’re experiencing issues:

  • Ensure that your cellular connection is at least 3G or LTE with the maximum number of bars available on your device.
  • A good WiFi network will usually provide better performance than a cellular connection.
  • If your Android device is not compatible, we suggest you use your PC or Mac web browser or another mobile device to enjoy the Birthday Bash video.

3. How long will the Birthday Bash video stream be available?

Access to the video stream will continue through July 2014 via blog.siriusxm.com.

4. Will the Birthday Bash video be available in the SiriusXM mobile app or Web Player?

No, the video stream for Howard’s Birthday Bash is exclusively available via the SiriusXM blog at blog.siriusxm.com.

5. How can I advance to a particular part of the Birthday Bash?

The “Browse the Bash” section underneath the video allows you to navigate to specific moments in the Bash. Just click or tap any of these moments to start the stream from that particular point in the Bash.

NOTE: On some Android devices, it may help to begin playing the video before navigating to a specific moment in the “Browse the Bash” section.

6. Are there any troubleshooting steps for buffering, choppy video, etc. while watching the Howard Stern Birthday Bash?

You will receive the best quality stream available based on your device type and connection speed. Below are some troubleshooting steps you can try based on the device you are using to stream:

Android/iOS

  • Try connecting to a WiFi network if not already connected to one. A good WiFi network will normally provide better performance than a cellular connection.
  • Exit and reopen your browser to refresh the video stream.
  • On Android devices, try loading the stream in a different browser.
  • Ensure your device volume is turned up and not muted.

Web

  • Try upgrading to the most recent version of Flash: http://get.adobe.com/flashplayer/otherversions/
  • Exit and reopen your browser to refresh the video stream.
  • Try loading the stream in a different browser.
  • Ensure your system volume is turned up and not muted.

NOTE: If you are a Mac user and experience an issue with the stream in the Safari browser, you should try using Chrome or Firefox. We are aware of an issue that may prevent the stream from loading in Safari and are currently working on a fix.

*If you’re still experiencing any technical difficulties, please contact support at 1-866-528-7474.